Συχνές ερωτήσεις
Prices
All prices are stated in euros, including 24% VAT and shipping and return. The price you see is the price you pay. PostNL applies a surcharge for some ‘extra’ delivery options, which is shown in the checkout process.
Shipping costs
Shipping and returns are free, there are no extra or hidden costs.
Εγγύηση
The warranty period on each watch is two years.
Conditions
Read our Όροι και προϋποθέσεις before you place an order.
Security of personal data
Personal data is stored securely by us. Your data will not be sold to other parties or used for purposes other than for your purchase.
Security connection
We work with SSL connection that encrypts data, sensitive information is safe “on the road” with this connection. An SSL encryption (secure socket layer) encrypts the data between server and visitor. You can see that the line is secured by a small lock in front of the URL or a green bar. For the processing of your online order we need your name, e-mail address, shipping and billing address. If necessary, this information is shared with a payment partner to check your order and / or process your payment. You can read more in our privacy declaration.
Products
Designer Watches sells original brand watches online, watches are always delivered in a gift box with accessories such as booklet(s) and possibly certificates, depending on the brand.
Παραγγελίες
You order a watch by clicking on the ‘shopping basket’ of the desired item. By clicking on the icon at the top right of the screen, you can see the contents of your ‘shopping basket’. Here you can check whether your order is correct, and if necessary you can adjust it.
Payment
If you want to pay, click on ‘checkout’. This will take you to the payment environment. Fill in all fields, select the payment method and pay. Payment is possible with; iDeal, Maestro, Sofort, Bancontact, KBC/CBC.
Postpay
You can pay afterwards with Afterpay and in Belgium with KBC/CBC.
Gift
Mention in the ‘notes’ field during the payment process that it is a gift, we will wrap the watch in gift paper and send it to the specified delivery address.
Track & Trace
You will receive an email with a tracking number from courier as soon as your order is processed for shipment.
Insurance
The shipment is insured during transport, after the receipt has been signed for, the insurance ends.
Delivery
All packages are delivered to the specified delivery address after signing for receipt.
Orders placed before 16:00 will be shipped the same day and (usually) delivered the next day.
Return information
You can return a watch if you want to exchange your purchase, there is an unexpected defect or if you want to cancel your purchase.
Return process
– Report your return here by filling in the details at the bottom of this page and click on send.
– You will receive a shipping label by email, which can sometimes take a while.
– Print out the label and stick it on your package.
– Take your package to Post-nl for shipment.
Cancel purchase
The purchase can be revoked or canceled provided you meet the following conditions:
– You register your return digitally at the bottom of this page.
– The return must be reported within fourteen days of receipt.
– The watch straps must not be shortened.
– The watch must be in the same new condition as when received.
– The gift box, booklet and all accessories must be undamaged.
– The foil and labels must not be removed.
Exchange
Exchanges can be made within the trial period of fourteen days, any price differences will be settled. We do charge shipping/return costs for exchange, the first time we pay for shipping and return, after which the shipping/return costs are for the buyer.
Defect or damage
Send the watch back, it will be repaired or you will receive a new one if it falls within the warranty period or conditions.
Refund
Processing a return including the refund usually takes a few days. Designer Watches will refund the purchase amount immediately when your return is processed, but within a maximum period of two weeks. Payment methods all have different conditions that we have no influence on and can delay the process. Repayment is always made to the account number you paid with.
Questions, problems or complaints
Preferably contact us by email stating the order number, we will contact you as soon as possible.
Designer Watches
Kissamos 73400, Chania
Crete | GEECE
service@designerwatches.gr
Telefoon: +31643565612
All prices are stated in euros, including 24% VAT and shipping and return. The price you see is the price you pay. PostNL applies a surcharge for some ‘extra’ delivery options, which is shown in the checkout process.
Shipping and returns are free, there are no extra or hidden costs.
The warranty period on each watch is two years.
Read our Όροι και προϋποθέσεις before you place an order.
Personal data is stored securely by us. Your data will not be sold to other parties or used for purposes other than for your purchase.
We work with SSL connection that encrypts data, sensitive information is safe “on the road” with this connection. An SSL encryption (secure socket layer) encrypts the data between server and visitor. You can see that the line is secured by a small lock in front of the URL or a green bar. For the processing of your online order we need your name, e-mail address, shipping and billing address. If necessary, this information is shared with a payment partner to check your order and / or process your payment. You can read more in our privacy declaration.
Designer Watches sells original brand watches online, watches are always delivered in a gift box with accessories such as booklet(s) and possibly certificates, depending on the brand.
You order a watch by clicking on the ‘shopping basket’ of the desired item. By clicking on the icon at the top right of the screen, you can see the contents of your ‘shopping basket’. Here you can check whether your order is correct, and if necessary you can adjust it.
If you want to pay, click on ‘checkout’. This will take you to the payment environment. Fill in all fields, select the payment method and pay. Payment is possible with; iDeal, Maestro, Sofort, Bancontact, KBC/CBC.
You can pay afterwards with Afterpay and in Belgium with KBC/CBC
Mention in the ‘notes’ field during the payment process that it is a gift, we will wrap the watch in gift paper and send it to the specified delivery address.
You will receive an email with a tracking number from courier as soon as your order is processed for shipment.
The shipment is insured during transport, after the receipt has been signed for, the insurance ends.
All packages are delivered to the specified delivery address after signing for receipt. Orders placed before 16:00 will be shipped the same day and (usually) delivered the next day.
You can return a watch if you want to exchange your purchase, there is an unexpected defect or if you want to cancel your purchase.
– Report your return here by filling in the details at the bottom of this page and click on send.
– You will receive a shipping label by email, which can sometimes take a while.
– Print out the label and stick it on your package.
– Take your package to Post-nl for shipment.
The purchase can be revoked or canceled provided you meet the following conditions:
– You register your return digitally at the bottom of this page.
– The return must be reported within fourteen days of receipt.
– The watch straps must not be shortened.
– The watch must be in the same new condition as when received.
– The gift box, booklet and all accessories must be undamaged.
– The foil and labels must not be removed.
Exchanges can be made within the trial period of fourteen days, any price differences will be settled. We do charge shipping/return costs for exchange, the first time we pay for shipping and return, after which the shipping/return costs are for the buyer.
Send the watch back, it will be repaired or you will receive a new one if it falls within the warranty period or conditions.
Processing a return including the refund usually takes a few days. Designer Watches will refund the purchase amount immediately when your return is processed, but within a maximum period of two weeks. Payment methods all have different conditions that we have no influence on and can delay the process. Repayment is always made to the account number you paid with.
Preferably contact us by email stating the order number, we will contact you as soon as possible.
Designer Watches
Kissamos 73400, Chania
Crete – GREECE
service@designerwatches.gr
Telefoon: +31643565612